Effective date: August 29, 2026
Support-first approach: if Pro does not work as expected on your WhatsApp Web interface, contact support with the extension version and a redacted screenshot or short recording. We will first try to resolve the compatibility issue.
Eligibility
Refund requests are reviewed according to the circumstances of the purchase, product access, troubleshooting outcome and applicable Paddle/consumer requirements. Contact us promptly after identifying a material issue.
How to request
Email support@chat-exporter-pro.com using the email address used at Paddle checkout. Include the transaction reference if available and a short explanation of the issue.
Payment processor
Paddle is the payment processor and merchant-of-record service used for checkout. Approved refunds are processed through the applicable payment workflow.
Abuse and chargebacks
Fraud, duplicate refund attempts, license resale, or unauthorized sharing may affect eligibility and license status.
